How do you know if your facilities maintenance program is running efficiently? From a high level, it’s hard to tell. However, if you know the right KPIs to measure performance against, it is easier to monitor the efficiency, effectiveness and overall success of your facilities maintenance program. Keep reading to learn more about the four key performance indicators you should be tracking in 2017 and beyond.
Over the last few years, investing in Single-Family Rentals has been a great opportunity for many institutional investors, but at the same time, the nature of the SFRs and characteristics of its residents provide unique challenges, especially from the property maintenance perspective. Here are the top three facilities maintenance challenges for an SFR portfolio to consider this year:
Work order avoidance is the process of preventing costs associated with work orders by actively troubleshooting maintenance requests. When done correctly, work order avoidance eliminates expenses associated with work orders such as trip charges, service charges and more. This not only avoids waste for your business, but can also increase your resident satisfaction.
In this post you'll learn that in order to calculate the total cost of ownership of a facilities maintenance management program, you have to analyze and consider the overhead because that is where there is an opportunity for improvement.
Mayor Rahm Emmanuel paid a visit to the SMS Assist headquarters in late June, a company he learned about over five years ago. At that point, the office staffed less than 50 employees.
On June 16th, SMS Assist’s CEO Mike Rothman received the EY Entrepreneur of the Year® 2016 Technology Award in the Midwest category. The award recognizes outstanding entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance, and personal commitment to their businesses and communities.
To fuel our continuous growth and market expansion, we rely on the support of investors that value innovation as much as we do. Prior investors such as Pritzker Group Venture Capital and Insight Venture Partners shared our vision and have empowered us to transform the facilities maintenance industry and develop our world-class technology platform, One by SMS Assist.
SMS Assist is proud to share that our CEO, Mike Rothman, is a finalist for the EY Entrepreneur of the Year awards. Recognized as one of the most prestigious business award programs in the country, the EY Entrepreneur of the Year awards celebrate the country’s most innovative business leaders.
As one of the largest, most widely recognized retail facilities management events in the country, PRSM National Conference is always an exciting event for our sales and operations team alike; and this year’s conference did not disappoint.
In our ongoing Affiliate Spotlight Series, we’ll share real-life stories about how a partnership with SMS Assist has helped our Affiliates go above and beyond for clients. Our operations team and technology platform give our Affiliates the resources they need to increase efficiencies across the board through improved market density, back-office savings, quality control, working capital and more. We’re changing the way companies handle facilities maintenance, while also helping our Affiliates grow their businesses. Read on to see how we’re revolutionizing multisite property management through the eyes of our Affiliates.