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SMS Assist | Blog

How to Mitigate Facility Maintenance Risks During Snow and Ice Season

Posted by Shannon Kenny on 9/20/17 9:56 AM

We’re all familiar with the harsh reality of the liabilities associated with the slushy and icy conditions of the winter. From a snow plow hitting an employee’s car in a parking lot, to a customer sliding on ice right into a drive-through menu, winter brings plenty of risks that are inevitable. However, you can lessen the blow of these facility maintenance hazards with the right preparation. 

Here are 3 ways to mitigate the risks of the upcoming winter, regardless of the claims you encounter:

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4 Questions to See if You’re Setting Your Business Up for a Bleak Winter

Posted by Shannon Kenny on 9/6/17 3:31 PM

The best companies stay ahead of the curve by predicting and preparing for the worst. The winter is inevitable, so a pragmatic and effective snow removal plan during the season should also be on ice. Before it’s too late, ask yourself the following questions:

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3 Ways to Maintain (or Improve) Restaurant Brand Experience

Posted by Guy Edasis on 3/1/17 3:09 PM

Brand extends far beyond a logo. The best companies have a strong experiential component that relates to the way they use their space to make you feel specific emotions as part of their brand experience. Think about the best-in-class restaurant brands and how they set an exact tone and feel the minute you enter the door. The way a restaurant looks and the way guests feel during their dining experience affects brand arguably more than a catchy jingle or a funny commercial.

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No One Remembers Clicking a Buy Button: Why Online Shopping Can’t Beat an In-Store Experience

Posted by Cindy Kaplan on 2/14/17 4:16 PM

Digital shopping is only part of the average buyer's journey. The physical retail environment is still going strong, which is why so many brands maintain retail buildings and some online-only retailers are now opening brick-and-mortar stores.

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MVP: Maintaining Valuable Properties

Posted by Whitney Jones on 1/31/17 2:03 PM

Although the Patriots and the Falcons are the teams on the field playing for the ultimate NFL title, SMS Assist knows who the real MVP is during the big game. The facility maintenance team has a lot of preparation and elements to consider before they can call one of the biggest sporting events of the year a “win.” 

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